SensioLabs University

SensioLabs University Terms and Conditions

Last Updated: September 24th, 2018

I. Terms and Conditions

I. A. Scope

These Terms and Conditions (herein referred as "Terms") apply to the SensioLabs University service ("Service") provided by SensioLabs SAS (a company registered in France under company number RCS Nanterre 752 893 842) whose registered office is located at 163 quai du Docteur Dervaux, CS 20065, 92 665 Asnières-sur-Seine Cedex, FRANCE (herein referred as "SensioLabs", "we", "us", "our").

The Service can be accessed through our Internet website ("Website").

Access to the Service requires at any time to:

  • Have read, understood, and agreed to the Terms
  • Hold a valid User Account

I. B. Updates of the Terms

The Terms may be subject to occasional changes. We may, in our sole discretion, update these Terms at any time and without prior notice. The most recent version of the Agreement is available at This page also displays the "Last Updated" posting date at the top of the Terms. By continuing to use the Service, you recognize to you have reviewed, understood and agreed to the revised Terms.

I. C. Privacy Policy

Any personal information that you provide to us is handled as per our Privacy Policy:

II. Service

II. A. User Account

A User Account ("Account") is mandatory to be able to use the Service.

By creating an Account you agree to and must provide a valid e-mail address and any other information required to complete the Account creation process. When subscribing to a Paying Plan, you agree to and must provide your real name and address, and any other information required to complete the subscription process.

If you are representing a company or any other legal entity, you must have the authority to bind this entity to these Terms.

An Account is personal. It is not permitted to share the use of the Service between several persons via a single Account. You recognize that you are responsible for the security of your Account and authentication methods to the Account. You shall be held responsible for any activity occurring with your Account, may it be of your own, or any other person having access to your account.

Failure to comply with those Terms may result in SensioLabs deleting the Account and all related Content, and may result in you, or the entity you are representing, being banned from any further use of SensioLabs services and products.

You may at any time decide to delete your Account. You understand and agree that this action can only be performed by you, and that SensioLabs employees will not take into consideration any Account deletion request emitted by phone or e-mail.

You understand that deleting your Account implies the deletion of any related Content, and cancellation of any subscription without any right or acceptable claim of refund for any previously paid subscription.

II. B. Use of the service

It is not permitted to use the Service for any unauthorized use, or illegal activity as per the French law or your jurisdiction's law.

II. C. Availability of the Service

You understand that the Service is provided on an "as is" and "as available" basis.

The Service is available worldwide. We may, at our sole discretion, restrict access to the Service, or portions of the Service in certain countries. You understand that your are solely responsible of making sure that you can access the service from your geographic area. SensioLabs may not be held responsible for any Internet connection outage resulting in a Service disruption, Content loss or degradation.

The Service is available only in English. We may, at our sole discretion, communicate or produce content in other languages with no further obligation to provide the Service in additional languages.

SensioLabs may occasionally offer to users to experiment new features before their official release ("Beta Features"). You understand and agree that any of these Beta Features may be modified, removed or discontinued depending on your Subscription Plan at our sole discretion.

II. D. Third-party technology

The Service may contain links or integrations with Third Party content, products and services, as a convenience. SensioLabs does not endorse and can not be held responsible for any content, products and services provided by the Third Parties, nor the operational or functional capacity of the integration with the Service. Your use of Third Party content, products and services, including payments and any terms and conditions are solely binding you and the Third Party.

You understand and agree that any integration you request with a Third Party product or service may result in the transmission of your data or Content to the Third Party systems, and that these data and Content will be handled as per the Third Party's terms and conditions, and privacy policy. SensioLabs may not be held responsible for any damage, data and Content loss or degradation, copyright infringement occurring when using the data and Content in a Third Party product or service.

II. E. Data and Content stored in Ireland

The Service is hosted by Amazon SAS. Any data and Content is stored and processed on Amazon Web Services servers, located in Ireland. We may, at our sole discretion, decide to change from hosting provider and may consequently have to relocate and process your data and Content in another Country. In such an event you will be notified 30 days in advance.

II. F. Support

Support is available in English and French, via e-mail at or the Website's built-in support features.

Support cases will be managed only via SensioLabs support management tool. You understand and agree that we can handle only support cases described with enough context, and that those can only be related to the Service, Account, Subscriptions and questions about these Terms.

II. G. Feedback

The Service and Support provides ways to share your feedback and ideas ("Feedback") with SensioLabs. You represent and guarantee that you have, or have been granted, any rights and licenses required to submit the Feedback and you hereby transfer such rights and licenses to SensioLabs who may commercially or non-commercially exploit in any manner, any and all Feedback, without any further claim from you.

III. Intellectual property

III. A. SensioLabs intellectual property rights

All intellectual property rights related to the Service, including but not limited to the Website, the Software, Documentation, trademarks, texts, graphics and images ("SensioLabs Properties"), belong without any limitation to SensioLabs or their partners.

You are therefore not entitled to use the SensioLabs Properties for any other purposes than the provision of the Service, or without SensioLabs prior written consent.

You hereby acknowledge that SensioLabs is the sole owner of their intellectual property rights, and particularly of the Service, the Technology and the names. You shall not at any time dispute such ownership or the validity of SensioLabs’ intellectual property or any of the attached rights.

You are not permitted to 1) use any device, software or routine that could interfere with, or disrupt, the Service; 2) sublicense, resell, copy, modify or host the Service; 3) attempt to reverse engineer, decipher, decompile or disassemble any of the SensioLabs Properties; 4) frame or utilize framing techniques on the SensioLabs Properties; 5) use the Service's APIs for any application that replicates or attempts to replicate part or whole of the Service.

III. B. Statistics and Researches

SensioLabs may anonymize your Content and then process it for statistic and research purposes.

IV. Financial Terms and Conditions

The Service is provided in full or in part, according to the Plan subscribed by the user with his Account.

The Platform Plan may be subscribed to and paid for online.

The Symfony certification preparation Plan may be subscribed to and paid for in an offline process.

The Symfony team program Plan may be subscribed to and paid for in an offline process.

IV. A. Fees, billing and payment

Applicable fees for the use of the Service are displayed in euros or US dollars (with taxes, if applicable).

Online Payments of the fees shall be made by you using the Recurly Inc. service via the pages provided by SensioLabs, with any of the accepted credit card payment systems.

All fees due under this T&C are payable in advance, on a monthly basis (the "Period"), at the subscription's anniversary day. SensioLabs will not grant any refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

The Client is responsible for all currency conversion fees, wire transfer fees and similar bank payment charges ("Transaction Fees"). The Payment of Fees must be made net of all Transaction Fees.

Invoices are sent to the Client by email and remain accessible on SensioLabs University Website at any time during the Term.

IV. B. Plan changes

You may at any time decide to change your Account's Plan. Any change toward an other Plan is applicable at the end of the current Period.

Upgrading to a Collective or Enterprise Plan can only be done via an offline selling process, by contacting directly the SensioLabs sales representatives.

IV. C. Subscription termination

At the end date of the subscription period, if the subscription is not renewed, we may, at our sole discretion disable any of the Paying Plan features or capacities. You understand that this may result in irrevocable Service unavailability in full.

You are solely responsible for properly terminating your Platform Plan subscription. SensioLabs will not consider cancellations by email or phone request. Your subscription can be canceled via you Account Billing page. The termination will be effective at the end of the Period.

All of your Content obtained via the use of Paying Plan features will be immediately deleted from the Service upon the Paying Plan subscription termination. This information can not be recovered once your subscription is terminated.

IV. D. Promotional operations

SensioLabs may, at its sole discretion, grant discounts via the use of coupon codes ("Coupons") or free trial periods of Paying Plans to valid User Accounts. You understand and agree that SensioLabs may, at its sole discretion, interrupt or cancel any of these promotional operations with no further claim from you.

IV. E. Modifications to the Service and Prices

You understand and agree that SensioLabs may, at its sole discretion, change Plans prices or access to features, upon 30 days notice. SensioLabs will notify you of such changes via your Account's e-mail address, and may additionally communicate on such changes via the SensioLabs University Website or Service. Any such price or access modification will be effective by the end of the running Paying Plan subscription Period.

V. Liabilities, Disclaimer and Warranties

You understand and agree that SensioLabs may not be held responsible for any direct or indirect damage, cost of procurement of extra or substitute products or services incurred by 1) the access to, or impossibility to access to the Service; 2) the use of, or impossible use of the Software; 3) the availability, or unavailability of the Service.

You understand and agree that SensioLabs does not guarantee that 1) the Service will meet your specific needs, requirements and expectations; 2) the Service will provide access to error-free and perfectly accurate data; 3) any issue or flaw detected in the Service will be corrected.

You represent that you shall hold harmless (including reasonable attorneys' fees) SensioLabs, their affiliated companies, their principals, agents, administrators, and employees from and against any claim by any third party arising out of or connected with the use of the Service, and more generally, the violation of applicable law.

The liability of SensioLabs is expressly limited to the amount you paid for using the Service during the last twelve (12) months.

VI. Termination

The Terms may be terminated by a Party for cause immediately if (a) the other Party ceases to do business, or otherwise terminates its business operations; or (b) the other Party materially breaches any material provision of the Terms and fails to cure such breach within thirty (30) days of written notice describing the breach.

Upon termination of the Terms, regardless of the reason, you shall not be able to access the Service and your Account shall be deleted, along with your data and Content.

VII. Force Majeure

Neither Party shall be liable to the other Party for any failure or delay in performance caused by reasons beyond their reasonable control to the extent the occurrence is caused by fires, floods, epidemics, famines, earthquakes, hurricanes and other natural disasters, regulation or acts of any civilian or military authority or act of any self-regulatory authority, wars, terrorism, riots, civil unrest, sabotage, theft or other criminal acts of third parties.

VIII. Miscellaneous

All notifications within the context of the Service must be sent to the addresses specified in the Terms, or by any means that shall prove reception of the notification.

No waiver by SensioLabs of any default or provision hereof shall be deemed a waiver of any subsequent default or provision.

IX. Governing Law

The T&C are governed by French law.